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Trapeze User Forum 2013

The Trapeze User Forum is happening and is the result of great customer feedback to Onstream personally and from survey results earlier in the year.

It is clear that our customers are ready and willing to help Onstream deliver superior solutions for local Goverment. We look forward to showing you our plans for the future of image manipulation with Trapeze Desktop and getting your input into new features and products.

We are excited to announce officially that a date has been decided for the Trapeze User Forum and that the details of the event to be held in the new year, including registration and a full schedule can be viewed below:

When: February 19th 2013

Venue: James Cook Hotel, The Terrace, Wellington

Registration opens, 9.00 am, the Forum runs from 10.00am - 5.00pm.

Drinks and dinner follow.

Registration $290 (Excludes GST), including the days conference, drinks and dinner.

For enquires please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Event schedule:

9:00am - Registration and coffee
10:00am - Welcome
Welcome, Peter Yarrall (CA), Chairman of Onstream Systems. For the last 21 years Peter has been involved in business start-ups and turnarounds both in ownership/management but also in numerous governance roles. Many of these roles have been in Technology companies and some have been successfully purchased both within NZ and offshore. Peter has been the Independent Chairman of Onstream since 2006 and has been involved in assisting the team enhancing it’s position both domestically and internationally.
10:15am - Meet the team
Introduction by Glyn Williams CEO Onstream Systems. Meet the Support and Development team serving you on a daily basis. You talk to them by email and phone now it is time to put a face to the voice. Hear a review of the most commonly solved problems and some that are not so easily solved.
10:45am - The Future of Digital Image manipulation
A snap shot of the opportunities and issues that we will face in the digital age. Donald Bailey is currently an Associate Professor in the School of Engineering and Advanced Technology at Massey University, in Palmerston North, New Zealand. He received the B.E. (Hons) degree in Electrical Engineering in 1982, and the PhD degree in Electrical and Electronic Engineering from the University of Canterbury, New Zealand in 1985.
11:30am - The Trapeze Technology Roadmap
Where to from here to meet developing needs for digital document management. This is a draft document presenting a detailed description of the next years releases and some broad areas for future Trapeze development. We need your feedback and this is your chance to input into the tools you need from Onstream Systems. Glyn Williams.
12:15pm - What’s new in Trapeze 9 and some functions that are a well kept secret
Get to know how to create and use bookmarks to organise your documents. Themes and tool bars what’s new. PDF handling the good the bad and the ugly. Case studies and tips gathered from NZ Australia and the UK. Anthony Guerin, David Webb.
1:00pm - Lunch
1:45pm - Matamata Piako Online Consenting System - Customer Presentation

Presented by Jo Gifford (Matamata Piako District Council).

In 2012 Matamata-Piako District Council decided to investigate and establish an on-line Building Consent Lodgement Process. The project was co-ordinated by our Communications Officer, who is responsible for developing our website involving staff from our IT, Building, Customer Services and Records teams. We had already gone live earlier in the year with electronic plan stamping and had developed some positive relationships with a core group of architects and building firms through that process. They were more than happy to be guinea pigs for the next phase.

Over a few months we tested, tweaked and then went live with our on-line consent process which we made available to an approved set of customers. Along the way we have discovered interesting issues around file sizes, the importance of process, shortcuts never end up shorter and that we all are more technologically savvy than we thought. Plus if you actually base your service on the customers needs first, then work with them to understand your needs, the results work and the solutions are robust ones.

2:30pm - Discussion on the challenges facing local government

Discuss challenges faced by local government entities and what you would like to see in Onstream’s products to help make your day more enjoyable. David Webb, Group activity. 40 Min’s

Tablets/Notebooks – is the technology available today robust enough to be practical for use in the field/office environments.

File Size – is big always better? Storage limitations, Online documents, Submitted documents, Viewing these large files online.

File formats – anything new? Are 3D plans and drawings a passing trend or a reality for building/planning departments?

Official Information Act (OIA) & making records available online. The consequences for councils, Public V In-house documents, Removal of Personal Information.

Meeting Minutes and Agendas.

PDF formats.

3:00pm - Afternoon tea
3:15pm - Website introduction
Onstream/Trapeze Website introductions, logging support requests online, enhancements & customer feedback. What to do with problem files Trapeze Training update. An update on the opportunities for Trapeze training in 2013. Frequently asked questions.
3:45pm - Trapeze Utilities
What’s in the toolbox for you to use and whats coming. Effectively manage your Freedom of information requests and complying with the legislation.

Handling the increasing volume of photos and image formats coming through the door.
4:30pm - The Trapeze online Forum
A tool for users to share their collective knowledge and user experience with Trapeze. An overview of how the Trapeze online user forum would work.
5:00pm - Thank you and conclusion
5:30pm - Pre-dinner drinks
6:30pm - Dinner